Privacy Policy

The Bombay Junction ("we," "us," or "our") operates this website and online ordering service. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By placing an order with us, you agree to the practices described below.

Information We Collect

When you place an order, we collect the information you provide, including:

• Your name
• Your mobile phone number
• Your email address
• Delivery address (for delivery orders)
• Order details and any notes you add

Card payments are processed securely by our payment provider (Clover). We do not receive or store your full card number; we retain only a payment reference and, where provided, the card brand and last four digits for record-keeping.

How We Use Your Information

• To prepare, process, and fulfill your order.
• To send you an email receipt for your order.
• To send you SMS text messages about your order's status (for example: order received, being prepared, ready for pickup, out for delivery, or cancelled).
• To contact you if there is a question or issue with your order.

SMS / Text Message Program

By providing your mobile phone number when you place an order, you consent to receive SMS text messages from The Bombay Junction relating to that order's status. These are transactional messages tied to an order you placed — we do not send marketing or promotional texts.

• Message frequency varies based on the progress of your order (typically a few messages per order).
• Message and data rates may apply, depending on your mobile carrier and plan.
• You can opt out at any time by replying STOP to any message. You may reply HELP for assistance.
• Opting out of texts will not affect your ability to place orders, but you will no longer receive status updates by SMS.
• Carriers are not liable for delayed or undelivered messages.

How We Share Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We share information only with service providers who help us operate the service — specifically our payment processor (Clover), our email provider, and our SMS provider (Twilio) — and only as needed to deliver these services. Mobile opt-in data and consent are never shared with third parties for marketing.

Data Retention

We retain order records for as long as necessary to operate our business, comply with legal and tax obligations, and resolve disputes.

Your Choices

• Reply STOP to any text message to stop receiving SMS updates.
• Contact us to request access to, correction of, or deletion of your personal information.

Contact Us

If you have any questions about this Privacy Policy or your information, contact us at thebombayjunction@gmail.com.